Legal & Policy
Customer Support & Grievance
We believe concerns should have a clear route to resolution.
How a Concern Moves
Contact Support
Reach us by email or phone with your concern. Every concern enters a clear route to resolution.
Provide Reference Details
Include your name or company, invoice or transaction reference, and a short description — this allows the matter to be traced immediately.
Internal Review
The concern is reviewed against project records, agreements, communications and delivery documentation.
Response / Resolution
You receive a response with the outcome, the reasoning, and any next steps available to you.
Response Targets
Our Targets
Acknowledgement: we aim to acknowledge concerns within 2 business days.
Resolution: we aim to resolve concerns within 7 business days, subject to the nature and complexity of the issue.
For Payment Disputes
Customers should provide:
- Name;
- Invoice number;
- Transaction ID;
- Payment date;
- Amount;
- Description of the issue.
Contact & Business Details
Logibyte Technologies
Phone / WhatsApp
Business Address
No. 33, 1st Floor, Ganga Nagar,
Gramatana, HMT Layout,
CBI Main Road,
Bengaluru, Karnataka – 560032
India
Need Clarification?
For questions regarding this policy or a business engagement, contact Logibyte Technologies.
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